c777 web Privacy Policy

This Privacy Policy ("Policy") applies to the c777 web platform and all associated services. By using our services, you are considered to have accepted the terms set out in this Policy. To learn about the general rules of using the service, please read our Terms and Conditions, which provide detailed guidance on account management and betting activities.

c777 web treats user privacy with the highest importance. The information you provide is used only to improve your experience and ensure the security of the service. We do not sell your information to any third party.

Various types of information are collected during registration and use of services on the c777 web platform. This information is divided into two main categories:

1.1 Information Provided Directly

When you open an account on c777 web, make a deposit, or request support, the following information is collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form — not readable in plain text)
• Documents provided for identity verification (National ID card or passport)
• Financial transaction details — deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer
• Messages and complaints submitted via live chat and email

1.2 Automatically Collected Information

When you browse c777 web or use the mobile app, the following technical information is automatically recorded:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Session duration, pages visited, and navigation path
• Information obtained through cookies and similar tracking technologies
• Connection time, date, and geographic location (at country level)

c777 web uses collected information only for specific and legitimate purposes. Each purpose is described separately below:

2.1 Account Management and Identity Verification

The name, date of birth, and identity document provided at registration are used to confirm that the user is over 21 years of age and is a resident of Bangladesh. This verification process is essential for the security of the platform.

2.2 Financial Transaction Processing

Transaction information is stored to process deposits and withdrawals correctly and to detect any irregularities or fraudulent activity. This information is used to confirm transactions with a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000.

2.3 Customer Support

Your information is used to provide accurate responses to queries received via live chat and email, and to resolve account-related issues. Our support team works in both Bengali and English, seven days a week, twenty-four hours a day.

2.4 Technical Development and Security

Automatically collected data is analysed to ensure the platform's speed, stability, and cybersecurity. If a suspicious login or unusual financial activity is detected, steps are taken to protect the account.

2.5 Responsible Gaming

Your gaming activity data is reviewed to identify signs of excessive play, and support is provided where needed. We encourage you to follow our guidance on the Responsible Gaming page, which has details on deposit limits, break options, and self-exclusion.

c777 web keeps your information secure through industry-standard technical and organisational measures.

3.1 Encryption Technology

All data transfers on the website and mobile app are encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored in plain readable form — only an encrypted hash is stored.

3.2 Access Control

Only staff members who require access for their work can access specific data. All access is logged and regularly audited.

3.3 Data Retention Period

Data is retained while an account is active and for a specified period after it is closed. Financial transaction records are kept for the long term in accordance with applicable regulations.

3.4 Incident Response Plan

If a data breach occurs, it is investigated promptly and affected users are notified in a timely manner.

c777 web does not sell your personal information to third parties. However, specific information may be shared in the limited circumstances described below:

4.1 Payment Processing

The minimum necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. This information is used solely for transaction verification.

4.2 Technical Service Providers

Trusted third parties are used for server management, cybersecurity, and technical support. They are contractually bound to maintain the confidentiality of data and may not use it beyond the specified purpose.

4.3 Legal Obligations

Information may be provided in accordance with the laws of Bangladesh or court orders. Information may be provided to relevant authorities in the investigation of fraud, money laundering, or other serious offences.

The c777 web website uses cookies and similar technologies that help improve your browsing experience.

5.1 Essential Cookies

These cookies are used to maintain login sessions, remember language preferences, and ensure security. Without them, the website cannot function properly.

5.2 Analytical Cookies

Information on which pages are visited most, how long users stay, and where issues arise is analysed and used to improve the platform. Data from these cookies is processed in aggregated and anonymous form.

5.3 Cookie Control

Non-essential cookies can be disabled from your browser settings. However, this may limit some features.

Every user of c777 web has the following rights regarding their personal information:

• Right to Know: You may request to know what information is stored about you.
• Right to Correction: If there is an error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases you may request that the processing of your information be limited.
• Right to Data Portability: You may request a copy of the information you have provided in a structured format.
• Right to Object: You may object to the use of your information for certain purposes.

To exercise any of these rights, please contact the c777 web support team via live chat or email. Our team will process your request in Bengali.

All c777 web services are intended solely for individuals aged 21 or over. We do not knowingly collect information from anyone under the age of 21. If it becomes known that a minor has registered, that account is closed immediately and the associated information is deleted.

If you suspect that a minor is using c777 web, please notify us immediately via live chat.

c777 web reserves the right to update this Privacy Policy as needed. If any significant changes are made, advance notice will be sent to the registered mobile number or email address. Continued use of the platform after changes have been made will be taken as your agreement to the new policy.

If you have questions about any aspect of this Policy, you may find answers on our FAQ page, which provides detailed responses to common questions about accounts, payments, and privacy.

If you have any questions, requests, or complaints about this Privacy Policy, please contact c777 web through the following: